All unemployment insurance claims are made in NEworks. Our resource room navigators and career planners can assist you in:

  • setting up an NEworks account;
  • filing your initial or weekly claim;
  • scanning documents into NEworks; and
  • assistance with making your resume online and active in NEworks.

Additionally, here is step-by-step instructions for filling for unemployment insurance benefits.

The American Job Center partners with the Nebraska Department of Labor to aid with unemployment claims. We are not unemployment insurance benefits and therefore cannot speak on the status of your claim or eligibility.

Appointments can be made by reserving a computer in our resource room. Walk-ins are also welcome.

Meet with a Representative

Nebraska Department of Labor Unemployment Insurance Benefit staff work in the resource room during normal business hours and can take scheduled appointments.

To meet with a staff person from Unemployment Insurance Benefits, call our center at 402-441-1640 for availability. Scheduled appointments for this assistance cannot be made on our website.

Status of your Claim

Additionally, the American Job Center has a phone directly linked to the Nebraska Claims Center. This phone is faster than directly calling the Nebraska Claims Center at 402-458-2500, as it prioritizes calls from this line.

You can reserve a phone booth beforehand or just drop by. Keep in mind, that while our center does have extended hours, the Claims Center is only open 8AM-5PM Monday to Friday.

Get More Information

Nebraska Department of Labor maintains a FAQ page with resources.