3d map of new location with text "we are moving" and American Job Center logo

The American Job Center has been custom built with our community’s needs and experience in mind.

In early 2020, we began an in-depth project of reviewing, researching, and planning to relocate our new Center. Over the course of two years, we conducted focus groups, studied potential site locations, visited other American Job Centers, and interviewed staff at those centers. We also commissioned Wichita State University to conduct a continuous improvement plan to identify areas of improvement related to our Center’s physical structure and functional operations with the goal to maximize customer experience.

New Location

Starting January 11th, 2023 all services currently offered at 1111 O Street, Suite 205 will move to 1330 N Street (located street level in the Eagle Parking Garage, across the street from Bennett Martin Library).

Extended Hours

Hours of operation will be extended on Mondays and Tuesdays to 7am – 6pm effective January 17th, 2023. Hours for Wednesdays, Thursdays, and Fridays will remain 8am – 5pm.  

Getting Here

Parking

The first hour is free in the Eagle Parking Garage, 1330 N St, Lincoln, NE 68508. Our Center is located on the street level of this parking garage. Parking validation is available for Adult, Dislocated Worker, and YESS Program participants. Accessible parking spots are in this garage. Use the parking garage’s elevators or stairs to reach street level and use the corner entrance on 14th & N Streets.

Public Transportation

The American Job Center is located in front of the 14th & N Streets StarTran Stop. The following bus routes serve this stop:

From the bus stop, walk directly east and use the corner entrance into the Center.

The 14th & O Streets Trolley Stop is one block north of the Center and is served by:

From the bus stop, walk directly south and use the corner entrance.

Biking

Use the N Street bike lane to get to the Center. The south side of the Bennett Martin Library (N Street) has bike racks. From the back racks, walk west to cross 14th Street and use the corner entrance.

Walking

Enter the Center from the corner entrance at 14th & N Street.

Accessibility

The ADA accessible entrance is located on 14th & N Street. Auxiliary aids and services are available upon request to individuals with disabilities.

Human-Centered Design

Our primary goals for the new Center were to make it more visible, accessible, and streamlined to better serve our customers’ needs. We learned from our customers via Wichita State University’s job seeker, employer, and staff focus groups. We also hosted our own focus groups and interviewed customers at the Center about their preferences for location, accessibility needs, and general experiences and emotions about the Center. We also factored in labor market information, including current customers’ zip codes, access to public transportation, and poverty levels. During this phase, we determined that the new Center should be located downtown near a bus stop so that customers could easily find and access the Center.

The new Center will incorporate a calming color palette, plenty of natural light, a layout specifically designed for optimal traffic flow, a waiting room, child’s play area, and private wellness room where mothers can breastfeed their infants. Phone booths enable customers to call the unemployment office privately and directly. Conference rooms and interview rooms are designed with privacy in mind, so customers can meet with potential employers and career planners with confidence. All those rooms are equipped with state-of-the-art technology — including free Wi-Fi, webcams, TVs, and iPads — that customers can use to interview for potential jobs in person or via Zoom. Drinking fountains and on-site restrooms will be available for customers to use, as well as vending machines.

Integrated Service Delivery

The new center has been designed to improve the coordination of services. The following partners and programs will be co-located in the new center:

City of Lincoln – Adult Program, Dislocated Worker Program, Ticket to Work, Youth Employment & Support ServicesNational Able – Senior Employment Program  
Blue Steam HealthNebraska Department of Labor – Reemployment Program NEres, Trade Adjustment Assistance, Unemployment Insurance Benefits, Veterans Employment Services  
Equus Workforce Solutions – Employment First, TANFNebraska VR  
Job Corps 

Celebrations

The workforce board will be hosting a grand opening celebration for community partners and a ribbon cutting ceremony for the public in mid-February 2023.

Funding

Construction for the new Center is made possible in large part thanks to the City of Lincoln’s American Rescue Plan funds. The funding amounted to $1.5 million. Total investment in the new Center equates to $2.7 million.